Car servicing of new cars that are still under the manufacturers new car warranty does not have to be performed by the vehicle dealership. Any qualified automotive repair shop can do this work without risking the warranty offered by the manufacturer. They must ensure that all items on the scheduled service list are carried out using the correct parts and fluids as per manufacturers specification. An independent service centre is more likely to point out issues that should be repaired under warranty where, unfortunately, sometimes dealerships, will overlook these items hoping that they will go otherwise undetected until after the warranty period ends. This means that Viva Auto Repairs can often maintain your new vehicle at a higher level than the dealership offers.
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I am sure that everyone realises that every vehicle will require regular servicing. Without frequent inspection and maintenance, the relatively cheap reliability that we need and expect from our car would be hugely compromised. Servicing is far more than changing engine oil & filter, but is the opportunity to check component wear, allowing the mechanic to make adjustments or replace items, before more serious damage is done. Each manufacturer will set a general service schedule for each model. The frequency of servicing will vary between different makes & models, but will also be dependent on the type of usage of each vehicle. For example a car that is only driven for short distances, most of the time as components fail to reach a temperature that allows them to work in their optimum conditions. This can cause parts to wear prematurely without more frequent servicing or adjustments. Other conditions that may require a shortened service interval, are things like frequent high speed driving, use in dusty conditions or in areas of extreme heat or cold temperatures. Frequent stop start driving in heavy traffic will also create greater stress on components such as brakes, clutches, tyres & transmissions. This is why manufacturers logbooks will list extra service requirements for vehicles used in “extreme conditions”.
As manufacturing procedures and materials have developed and improved over time, manufacturers have been able to increase both their warranty periods and the service intervals on most vehicles. This should help to reduce running costs for the average car, but it also puts more of an onus on the owner/operator to perform regular checks on the vehicle. With service intervals stretched out to as much as 30,000km and 18 months, the is a higher chance of undetected component wear or failure than if car was looked at every 6 months or 10,000km. Certain items, like brake and clutch linings, belts and globes could deteriorate to the point of needing to be replaced, while giving no noticeable symptom to the driver. These items are referred to as service items and are therefore not covered by vehicle warranty. In extreme cases, they could wear enough to cause further damage, before being picked up at the next scheduled service.
Many manufacturers have also reduced the number of items checked at their scheduled services, in order to keep the dealership service charges lower, so that they are more competitive with other repair centres. Some vehicles do not list brake wear inspections until the vehicle has travelled more than 60,000kms and for some drivers who may be harder on their brakes than normal, or driving in mountainous terrain, this could not only create extra expense due to the damage done to rotors & other components, it could also prove to be a serious safety concern. Another area that manufacturers cut costs on their scheduled servicing is with fluid levels in components like gearboxes & differentials. Several manufacturers now recommend that the component be checked for leaks, rather than checking fluid level and condition. These extended periods also give so much more time for oils and other fluids to get contaminated with dust or moisture from the air, thus reducing their efficiency, although modern oils are much better in this regard than they were a couple of decades ago.
For your peace of mind we at Viva Auto Repairs would recommend that you get your vehicle serviced and thoroughly inspected at least every 12 months and no more than 15,000km s from the previous service. By going to a reputable independent service centre, you will not only get a more comprehensive inspection, but they may actually pick up a possible warranty issue that the dealer would rather not mention to you, if it was not of a serious nature. In most cases servicing your car this way would not add any extra costs to your overall running expenses, but provide much better peace of mind. Providing your mechanic uses high quality parts and fluids that meet the original manufacturer’s standard, and uses qualified tradesmen, the Australian government, through the court system, has ruled that all manufacturers must honour the vehicle warranty, provided the vehicle is serviced regularly and within the time and distance recommendations set out in their logbook. At Viva Auto Repairs, all our staff are fully qualified mechanics with extensive experience. We use Ryco filters, that are guaranteed to exceed OEM standards and the correct grade of Penrite oil or fluids to suit each specific vehicle. All other parts that we use are either genuine parts or the highest quality after-market parts available to us.
We can also source genuine parts, filters & fluids if you feel that this gives you extra confidence to maintain the vehicle in original condition. At every service we will also scan the computer systems to check for any faults or issues that may have been lodged into the memory system, reset any service reminder indicator fitted. Our invoice will also be a comprehensive inspection report, that will show approximate percentage of brake pad & lining that is remaining, as well as the depth of tread left on your tyres as measure at 3 points across the tyre. We also provide a comprehensive report on the battery condition, and test brake & clutch fluid for moisture content. Any light globes that aren’t working will be replaced. Finally we fill in and stamp your logbook, listing any extra items that we service, so that future owners or mechanics have an easy resource to show the full history of the car. We will also try to provide an approximate cost of the next service, including items that are schedule and any extra work that we can envisage being required after our inspection.
At Viva, all work is carried out by qualified Adelaide mechanics with many years of industry experience, rather than the apprentices or unqualified workers that many dealerships tend to use for servicing, so that they can use their qualified mechanics for the more technical work. We will use only quality parts including OEM parts where required and ensure that any oils or other fluids meet the manufacturers requirements. We will also reset any service reminder lights or warnings and fill in and stamp the vehicle log book. Service intervals are noted and reminders will be sent via either mail or electronically a month before the next service is due. We have noticed in recent years that some manufacturers have reduced the number of items checked during services within the warranty period, so that they can offer the low service costs that they need to in order to remain competitive. Many new vehicles are no longer due to have the brake wear, or gearbox & differential oils checked until they have been driven for over 60,000 kilometres.
So if you want the extra confidence, in your new car, that a quality independent automotive workshop can give you let Viva Auto Repairs take care of you pride & joy, so that it drives just as well as it did when you first drove it out of the showroom, for as long as you own it. Then when it is time to move up, you can be assured of getting the best possible trade in price as well.
Viva Auto repairs will give you peace of mind by doing a comprehensive inspection every time we service your car.